[Translate to English:] Telekom App geöffnet auf einem Handy

B2B Sales App - Telekom Deutschland

The Challenge

App for Sales Representatives

Support for Sales and Customer Consulting

Telekom Deutschland wanted an app for its sales representatives serving small and medium-sized businesses, making sales and consulting easier.

The Implementation

App as a Personal Assistant in the Field

The app massively simplifies sales work processes. Various sales information sources are unified. This makes the app a valuable personal assistant for daily field work.

Through the news section, advisors receive up-to-date relevant news daily, including via push notification. The use cases are broken down by industry. Among other things, they include digitalization cases with matching products as well as recommendations for customer engagement. In the consulting materials, sales staff find extensive information and videos for their customer conversations. In the categories Internet & Telephony, Mobile, IT & Cloud and Solutions, current information on products, prices, promotions, etc. is available. Under Monthly Communication, advisors have access to current special promotions. Under Events & Appointments, events and qualification dates are listed, which can be added to the calendar.
The Partners section greatly simplifies the search for umbrella and sub-partners, including direct contact options. Finally, under internal links, users find links to internal systems, among other things.

The advisor app bundles all the information and tools that sales staff need for successful customer support.

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