![[Translate to English:] Startseite der Pantaenius App](/fileadmin/_processed_/d/4/csm_ui-ux-design-pantaenius_deb886ea09.webp "[Translate to English:] Foto Work App Design Versicherung")
Damage Reporting in the Yacht Insurance App
Reachable Anywhere, Anytime for Yacht Owners
For Pantaenius customers worldwide, a yacht insurance app was to be created that is easy to use even under adverse conditions. The goal of the app is to provide yacht owners with many services, especially damage reporting, anywhere and at any time, worldwide.
![[Translate to English:] Startseite der Pantaenius App](/fileadmin/_processed_/d/4/csm_ui-ux-design-pantaenius_0530c5ab1d.webp "[Translate to English:] Foto Work App Design Versicherung")
Mobile Customer Communication in Case of Damage
First and foremost is "what to do in case of damage". Here, policyholders receive clear information on which measures to take for which type of damage.
The most important element in mobile customer communication is the online damage report. In the app, yacht owners can immediately report current damage by entering just a few pieces of information into a form. This includes a description of the event, date and location, as well as the yacht or boat details. Photos documenting the damage can also be attached. The form is then sent directly from the app.
In addition, the 24/7 damage emergency hotline is available at all times for urgent emergencies. The app also offers the option to maintain one's own profile and go directly to the Pantaenius Yacht Insurance website. Further services such as events, contact and branch locations round off the app's offering.